Shipping & Delivery Policy
Shipping Destinations
We currently deliver to regular physical addresses in Southeast Asia (including Malaysia), Western Europe and North America (USA, Canada).
We do not ship to PO Boxes, APO or FPO military addresses.
Shipping Fees
1、Domestic orders (Mainland China): Free shipping.
2、 International orders: Only product cost is charged at checkout. Freight will be calculated by carrier based on delivery address & total weight. A separate freight payment link will be sent to you, and the buyer shall bear all international shipping fees.
Payment Methods
- Major credit cards: Visa, Mastercard
- Digital payment wallet: PayPal
- All payments must be completed via the official checkout page. Private off-platform transfers are not accepted.
Order Processing Time
1、In-stock no-logo items: Shipment will be arranged right after payment confirmed.
2、Custom logo orders: The exact ship date will be confirmed before production based on printing schedule.
General packing: Orders will generally be packed within 1–3 business days after payment confirmation.
Once your order is ready for dispatch, you will receive a shipping confirmation email with tracking numbers within 2–3 days.
Tracking Information
Tracking numbers will take approximately 5–6 business days to activate on the carrier’s official tracking system.
Before parcels enter formal transit networks, tracking status may display “Label Created” or “Shipment Information Received”.
Estimated Delivery Time
The estimated total transit time for most orders is 8–12 business days starting from the shipment date.
Delivery times are only estimates and may fluctuate due to the following factors:
- Carrier operational schedules
- Peak shopping seasons with surging order volume
- Adverse weather conditions
- Customs inspection or cross-border logistics delays
Important Reminders
- Please fill in your accurate shipping address and contact phone number when placing orders.
- Longer processing lead times may occur during major holidays and promotional sales events.
- Do not submit duplicate payments after successful checkout. If double charges happen, please email our customer service for refunds.
Contact Us
For any inquiries regarding shipping arrangements or payment issues, reach us via email:
